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Mobile communications
Mobile communications are considered vital to the success of most business operations and individual life-styles. Mobile is one of the fastest growing and most demanding telecommunications applications. Today it represents a regularly increasing percentage of all new telephone subscriptions around the world. Currently there are more than 45 million mobile subscribers worldwide, and nearly 50 percent of those subscribers are located in the United States. It is predicated that mobile systems using a digital technology will become the universal method of telecommunications. This is the year 2010, and there are more than 4.0 billion mobile subscribers worldwide. It has even been estimated that some countries may have more mobile phones than fixed phones. 60% of the world's citizens have access to mobile phones. Multimedia communications is a vital role to how consumers shop for services and products online.
Cellular phones and pagers are part of the "now" generation, instant contact, anywhere at any time. People are looking for convenience, comfort and security. The question is how instantaneous and reliable is the contact? Talking with someone is the main use for a cell phone, yet due to poor reception how often do calls not go through, or important calls "dropped" due to flaky coverage? Let us not forget, that in a time of tragedy, lines were congested and the resounding "all circuits busy" messages were heard from coast to coast. There is certainly room for improvement if you want to reach out and touch someone.
Traditional means of sending text messages is surprisingly reliable and fast. However, many cellular carriers, wishing to merge technologies while keeping costs down, have opted to utilize email technology to send text messages. Why not, an email is nothing more than a text message, using the Simple Mail Transfer Protocol (SMTP). On the surface this sounds like a great idea, nearly everyone has email access, and the use of the Internet streamlines the sending of messages. What is often overlooked, is the fact that email was not designed to be time sensitive. There can be significant delays and an instantaneous receipt can be lost when sending email to a pager or cell phone. Text messages sent via the email protocol SMTP could take a more scenic delivery route. While in many cases, receiving messages in a timely fashion is not critical; some industries require and benefit from the receipt of urgent messages. It is therefore important to realize and make a distinction between the protocols that are designed for instantaneous communication and those that are not. If sending messages immediately to a cell phone or pager is required, more reliable protocols are available. When sending text messages, via a modem, the Telocator Alphanumeric Protocol (TAP) is extremely dependable, albeit slower due to the modem dialing. If sending messages with a high-speed Internet connection use the newer time sensitive Internet protocols: Simple Network Paging Protocol (SNPP) and Wireless Communication Transfer Protocol (WCTP). If your carrier supports these protocols they are the better options for sending important messages. If carriers understand the "now" generation is about speed and reliability, customer satisfaction will improve. Text messaging is a reliable and useful communication method, especially since voice is not always convenient or possible. With public awareness and urging, carriers will increase their offerings of text messaging protocols. Carriers should offer email or SMTP, but they must also support time sensitive protocols, regardless, of whether the protocols are older such as TAP or newer such as WCTP. reprint permission from articlecity.com-Sharon Houley
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